What information do you store about projects, tickets and users?
We store the ID of tickets and the ID of comments synced. We store the user ID of the user who authorized Board Genius to remote applications (e.g. Jira, Github, Trello etc). We may also store the email address of the remote user. We do not store user ID or any user information about other users who made comments or created tickets in your remote app. We do not store the ticket title or description or comment text. We look at those values during syncing and then they are discarded once syncing is complete.
We also store any private information that you may enter when creating a filter. For example, if you create a filter in Board Genius to only sync tickets with "top secret" in the title, then the text "top secret" will be stored in our database. That text, however, will be encrypted.